Study note on managerial role
Study note on managerial role References with extracted contents Mount, D.L. and A.L. Barlett. 1999. "The managerial role assessment survey: design and test of an instrument measuring Mintzberg's roles among hotel managers" Journal of Hospitality & Tourism Research 23(2) May: 160-175. " The roles that managers play in performing their jobs and the relationship of managerial roles to managerial effectiveness and performance are the foci of considerable research interest. Studies of managerial work have addressed three questions that have divided the work chronologically (Dann, 1990). Early research (pre-1973) was concerned with how and with whom managers spend their time .... and also with understanding what managers do in terms of Fayol’s (1949) classical management functions. Studies in the “middle” period (Mintzberg, 1973, 1975) were concerned with what managers do in terms of roles. Recent inquiries have tried to understand what influenc...